Station Reports
[01] Station Detail (Grouped by Station)	Prints detailed call information per station, with each station printed on a separate page.
[02] Station Detail (Ungrouped)	Prints detailed call information per station sorted by Date & Time, for the selected reporting period.
[03] Station Usage Summary (External Calls)	Prints Station Usage Summary
[04] Station Usage Summary (w/averages)	Prints Station Usage Summary w/ averages
[05] Station Usage Summary (w/percentages)	Prints Station Usage Summary w/ percentages
[06] Station Hourly Call Summary	Prints hourly call summary per selected station and time period
[07] Station Daily Summary by hour	This report shows an hourly call count for the selected station.
[08] Longest Calls (Grouped by Station)	Lists the longest calls in descending order by length, grouped by station.
[09] Longest Calls (Ungrouped)	Lists the longest calls in descending order by length
[10] 35 Longest Calls (Ungrouped)	Prints 35 longest calls for selected report period
[11] Frequently Called Numbers (Grouped by Station)	Lists the most frequently called numbers, grouped by station.
[12] Frequently Called Numbers (Ungrouped)	Lists the most frequently called numbers.
[13] Frequently Called Numbers (Drill Down)	Prints detailed call information per station, with each station printed on a separate page.
[14] 35 Most Frequently Called Numbers (Ungrouped)	Prints 35 most frequently called numbers for selected report period

Trunk Reports
[01] Trunk Detail	Indentifies all calls by line (Trunk).
[02] Trunk Usage Summary	Prints Line (Trunk) Usage Summary
[03] Trunk Group Usage Summary	Prints Trunk Group Summary
[04] Trunk(s) Peak Usage	Prints Trunk(s) Peak Usage for the selected reporting period
[05] Trunk Traffic Analysis 1	This report shows percent of trunk usage for all trunks, in increments of tenth of hours.
[06] Trunk Traffic Analysis 2	This report shows percent of trunk usage for all trunks, in graph format, for incoming and outgoing calls.
[07] Trunk Traffic Analysis 3	This is an exception report that shows the time(s) the Trunk(s) or Trunk Groups are actually busy, in increments of 1 minute.
[08] Trunk(s) Busy Summary	This is an exception report that shows the total busy time for each day of the reporting period.
[09] Trunk Peg Count Summary	Summarizes the Peg Count for all trunks for selected period.

Costing Exception Reports
[01] Costing Summary (Grouped by Departments)	This report shows a summary of all outgoing calls with costing.
[02] Calls with cost (Grouped by Station)	Prints detailed call information for all stations which have calls with costing, grouped by station
[03] Calls with cost (Ungrouped)	Prints detailed call information for all stations which have calls with costing, sorted by Date and Time for selected reporting period
[04] All Long Distance calls without cost Exception Report	Shows detailed call information of all long distance calls with a zero cost, grouped by station and sorted by date and time for selected reporting period.
[05] All International Calls w/out cost Exception Report	Shows detailed call information of all long distance calls with a zero cost, grouped by station and sorted by date and time for selected reporting period.

Organization Summary Reports
[01] Company Station Summary	Prints Station Usage Summary by Company
[02] Cost Center Station Summary	Prints Station Usage Summary by Cost Center
[03] Department Station Summary	Prints Station Usage Summary by Department
[04] Division Station Summary	Prints Station Usage Summary by Division
[05] Location Station Summary	Prints Station Usage Summary By Location
[06] Station Detail (Grouped by Companies)	Prints detailed call information for all Companies, grouped by Company and Stations.
[07] Station Detail (Grouped by Cost Centers)	Prints detailed call information for all Cost Centers, grouped by Cost Center and Stations.
[08] Station Detail (Grouped by Departments)	Prints detailed call information for all Departments, grouped by Department and Stations.
[09] Station Detail (Grouped by Divisions)	Prints detailed call information for all Divisions, grouped by Division and Stations.
[10] Station Detail (Grouped by Locations)	Prints detailed call information for all Locations, grouped by Locations and Stations.
[11] Department Summaries by Company	Prints Department summaries by Company selected.
[12] Department Summaries by Division	Prints Department summaries by Division

Account Code Reports
[01] Station Detail (Grouped by Station)	Prints detailed call information per station, (w/ Account Codes), with each station printed on a separate page.
[02] Station Detail (Ungrouped)	Prints detailed call information per station, (w/ Account Codes), sorted by Date & Time, for the selected reporting period.
[03] Station Detail (Grouped by Account Code)	Prints detailed call information per station sorted by Date & Time, for the selected reporting period.
[04] Station Detail (Sorted by Account Code)	Prints detailed call information per station, sorted by Account Codes.
[05] Station Account Code Summary	Prints Account Code Usage Summary, for all outgoing calls with an Account code, shows total time for each Account code.
[06] Account Code By Station Summary	Print Account Code Summary by Station.
[07] Account Codes Grouped	Prints detailed call information for all Account Codes in the Account Code file, grouped by Account Code, for the selected reporting period.
[08] Company Account Codes Summary	Prints Account Code usage summary for selected Company
[09] Cost Center Account Codes Summary	Prints Account Code usage summary for selected Cost Center
[10] Department Account Codes Summary	Prints Account Code usage summary for selected Department
[11] Division Account Codes Summary	Prints Account Code usage summary for selected Division
[12] Location Account Codes Summary	Prints Account Code usage summary for selected Location
[13] Frequently Called Numbers (Grouped by Account Code)	Prints frequently called number grouped by Account Code.
[14] Longest Calls (Grouped by Account Code)	Prints detailed cal information sorted by call duration and groupd by Account Codes
[15] Longest Calls (Ungrouped)	Prints detailed call information sorted by call duration ungrouped

Area Code Reports
[01] Out Going Calls By Area Code (Grouped by Area Code)	Lists the Outbound calls grouped by Area Code, Date and Time.
[02] Out Going Calls By Area Code (Grouped by Station)	Lists the Outbound calls grouped by station, Date and Time.
[03] Incoming Calls By Area Code (Grouped by Area Code)	Lists the Incoming calls grouped by area code, Date and Time.
[04] Incoming Calls By Area Code (Grouped by Station)	Lists the Incoming calls grouped by station, Date and Time.

Specialized Reports
[01] Abandoned Calls	Print detailed call information for abandoned calls.
[02] Alert Number Calls	This report shows station detail for those stations with Alert Numbers
[03] Attendant Handled Calls Detail	Mitel Only - Prints detailed records of all calls handled by attendants.
[04] Attendant Handled Calls Summary	Indentifies all auto attendant calls by line (Trunk).
[05] Daily Calls Analysis Summary (External Calls)	Summarizes all calls by the day of week and time of time for reporting period.
[06] Daily Calls Analysis Summary (Incoming Calls)	Summarizes all incoming calls by the day of week and time of time for reporting period.
[07] Daily Calls Analysis Summary (Outgoing Calls)	Summarizes all outgoing calls by the day of week and time of time for reporting period.
[08] Daily Calls Analysis Summary (All Calls)	Summarizes all calls by the day of week and time of time for reporting period.
[09] Telemarketing 1 Outbound Summary	Prints a summary of outbound calls with call duration intervals
[10] Telemarketing 2 Outbound Summary	Prints a summary of outbound calls w/ less than 2 minutes and more than 2 minutes calls
[11] Toll Fraud	Prints detailed records of all calls meeting the designated Toll Fraud critera. Calls are sorted by date and time.
[12] Station Detail w/ Ring Duration (Grouped by Station)	Prints detailed call information including Ring Duration on incoming calls, grouped by station
[13] Station Detail w/ Ring Duration (Ungrouped)	Prints detailed call information including Ring Duration on incoming calls, sorted by Date and Time.
[14] Station Detail w/ Hold Duration (Grouped by Station)	Prints detailed call information including Hold Duration, grouped by station.
[15] Station Detail w/ Hold Duration (Ungrouped)	Prints detailed call information including Hold Duration, upgrouped.
[16] Station Detail w/ Authorization codes (Grouped)	Prints detailed call information including Authorization Codes on outgoing calls, grouped by station.
[17] Station Detail w/ Authorization codes (Ungrouped)	Prints detailed call information including Authorization Codes on outgoing calls, sorted by Date and Time.
[18] Station Detail grouped by Authorization Codes	Prints detailed call information of all out going calls with autorization codes, grouped by authorization code, sorted by date and time for selected reporting period.
[19] Station Detail w/ DID (Grouped by Station)	Prints detailed call information including DID (Direct Inward Dialing) numbers, grouped by station.
[20] Station Detail w/ DID (Ungrouped)	Prints detailed call information including DID (Direct Inward Dialing) numbers, sorted by Date and Time.
[21] Station Detail w/ any digits dialed (miss-dials)	Prints detailed call information per station, sorted by outbound digits dialed.
[22] No Answer Incoming Call with Ring Duration	Prints detailed call information on No Answered call w/ Ring Duration, sorted by Date and Time.
[23] Unanswered Calls Summary Report	Print summary of unanswered call with averages and percentages.
[24] Unanswered Calls Daily Summary Report	Print summary of daily unanswered calls with averages and percentages.
[25] Unanswered Calls Hourly Summary Report	Print summary of Hourly unanswered call with averages and percentages.
[26] Directory Assisted Calls (Grouped by Station)	Prints detailed call information for all stations, with each station printed on a separate page.
[27] Directory Assisted Calls (Ungrouped)	Prints detailed call information for all stations, sorted by Date & Time, for the selected reporting period.
[28] Directory Assisted Calls Summary	Prints Directory Assist summary for all stations for the selected reporting period.
[29] Operator Assisted Calls Summary	Prints detailed call information for all stations, with each station printed on a separate page.
[30] Operator Assisted Calls (Grouped by Station)	Prints detailed call information for all stations, sorted by Date & Time, for the selected reporting period.
[31] Operator Assisted Calls (Ungrouped)	Prints operated assisted summary for all stations for the selected reporting period.
[32] Emergency 911 Calls Report	Prints Listing of all 911 calls for selected report period
[33] Daily Incoming by Day/Hour	Prints a summary of hourly total incoming calls
[34] Daily Incoming by Departments (Summary)	Prints a summary of total incoming calls by Hour
[35] Client Detail (Grouped by client name)	Prints a detailed report of all outgoing calls with a client name, report is grouped by client (Uses Client Module database), calls are sorted by date and time.
[36] Clent Detail ungrouped	Prints a detailed report of all outgoing calls with a client name, report is sorted by date and time
[37] Call Center Inbound Summary 1	Prints a summary report of all incoming calls w/ call duration intervals.
[38] Call Center Inbound Summary 2	Prints a summary report of all incoming calls w/ call duration intervals.
[39] Most Frequent Callers	Prints detailed call information per station, with each station printed on a separate page.