Callwhere Lite Overview

Callwhere® Lite is A&A Teledata's entry-level call accounting system for organizations with basic call accounting needs. Callwhere® Lite allows you to track, manage and reduce telephone expenses; manage productivity; and prevent toll fraud and telephone abuse and misuse. The system collects data from your phone system and organizes it into easy to use reports that you can use to manage the activity of your phones and your staff.

Benefits

• Manage telephone expenses. Get accurate information about telephone use across your organization. Know who's spending company time to make personal phone calls and where those calls are going. Know how much each call and each employee is costing you.
• Manage telephone activity. Easily access detailed and summary reports of phone activity. Know when your sales staff isn't making calls. Know who's making the most calls. Know where calls are going and where they are coming from. Manage daily activity instead of end of the month results.
• Manage telephone configuration. Know how many phone lines you need. Know which phone lines are working and which are not working. Know how many lines you are paying for that are under-used or not used at all. Find the optimal configuration of phone lines for your organization.