Installation Walkthrough

Step 1

Did The Software Install Correctly? No

Step 2

Is the PC Receiving SMDR Data? No

Step 3

Is The Program Processing Calls? No
(The Daily Calls Processed field will increment on the Call Collector each time a call is completed.)

Step 4

Are You Able To Generate Properly Formatted Call Reports? No
(The data is parsing into the correct fields on the Reports-i.e. Time and Number Dialed).

Finished!

We now suggest that you:

Create a configuration disk
Set your Call Accounting Options to Auto Archive and Auto Delete call records