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End-User Downloads

Support Agreement Downloads -- NANP Updates for customers who purchase an End User Support Agreement.

Callwhere Updates -- Software updates and drivers for customer-specific situations.

User Guides and Installation Manuals

File Name File Description Date Posted File Size
Demo.exe A presentation of Callwhere® Pro Six.
Download to a temporary directory and extract it. Run the "Setup.exe" file to install.
07/26/02 590KB
Pro 2003 Manual The Callwhere Pro 2003 Manual and Installation Guide in PDF format 10/30/03 2.18MB
Pro Six Manual The Callwhere Pro Six Manual and Installation Guide in PDF format 04/02/03 1.15MB

Tutorials (Lotus Screencam Format)- (download Scplayer.exe to view tutorials)

File Name File Description Date Posted File Size
Scplayer.exe Lotus Screen Cam Player - used to play all tutorial movies. Free for distribution. 08/07/98 918kb
CM1.scm Tutorial 1 - Configuring the organizational files within the Call Manager program. Download and run with the Lotus Screen Cam Player. 05/11/99 224kb
CM2.scm Tutorial 2 - Managing Account Codes, Alert Codes, & DNIS Numbers. Download and run with the Lotus Screen Cam Player. 05/12/99 130kb
CM3.scm Tutorial 3 - Setting up trunks and trunk groups. 10/12/99 617kb
CM4_1.scm Tutorial 4 (part1) - Managing call records by using the database archiving and deleting procedures. 10/18/99 589 KB
CM4_2.scm Tutorial 4 (part2) - Managing call records by using the database reprocessing procedures. 10/18/99 1.966 MB
CM5_1.scm Tutorial 5 (part1) - Setting up Costing for calls. 12/28/99 291 KB
CM7.scm Tutorial 7 - Backing up and restoring your organizational files. 10/12/99 452kb
CM8.scm Tutorial 8 - Database maintainance: Repairing and compacting your database. 10/27/99 289kb