Why Isn't the System Processing Local Calls?

Select "Local Calls" under "Call Accounting Options" and verify that your area code is listed correctly.
If you use 10-digit local dialing in your area, make sure that box is marked and that all of the local area codes are listed under "Local Calls"
If your area uses multiple area code 7-digit local dialing, make sure that box is marked and that all area codes are listed under "Local Calls"