End User Online Support Resources
A&A Teledata Services is committed to providing exceptional customer support. This section of our Web site is designed to provide end users with support resources and program updates. For additional resources, refer to the Callwhere® manual, or call the authorized dealer who installed your Callwhere® system. If you do not have a dealer, please contact us.
Preventative Maintenance
FAQ & Problem Resolution
- Why aren't cities and states appearing next to dialed out numbers?
- Why is the system not processing calls?
- Why can't the system locate the Hardware Security Key?
- Why is the system not processing local calls?
- Why is the system not costing calls?
- Why are there incorrect dates on the call records?
- Why are dialed out numbers appearing incorrectly?
- What does the Error message "Device Unavailable" mean?
- How can I make changes retroactive?
- How can I purge data from the system?
- Why won't the Security Key work with my printer?
